October 05, 2018

TRANSPORT AUTHORITY SAYS INCREASED APPLICATION FEES TO COVER UNUSUAL ADMINISTRATIVE COSTS ASSOCIATED

Kingston, Jamaica- 2018 October 1

The Transport Authority says the incre... Read more

September 10, 2018

NOTICE OF APPLICATION OPENING

Effective Monday, September 10, 2018, thru to Friday, November 30, 2018, applications will b... Read more

August 17, 2018

RELOCATION NOTICE - NRO POUND

Effective Monday, August 13, 2018, the Transport Authority’s Northern Regi... Read more

Procedure for Making a Complaint
 
As the entity with responsibility for regulating the operations of public passenger vehicles, the Transport Authority also records and investigates complaints.  If you have a complaint you may download the complaint form, fill it out and fax to us at 929-4178, email it to cutomerservice@ta.org.jm or take it in to any of the Transport Authority offices.
 
You may also call us toll free at 1-888-991-5687 to make a complaint.